Privacy Policy

Information We Collect

When you submit a service request through our website, we collect personal information including your name, email address, and any additional details you provide regarding your restoration needs. This information is collected solely for the purpose of responding to your service enquiry and providing requested services.

How We Use Your Information

Personal information collected through service request forms is used exclusively to:

• Respond to your service enquiry
• Provide quotations for requested services
• Schedule and deliver restoration services
• Communicate regarding active service projects

Data Storage and Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Data is retained only for as long as necessary to fulfill the purposes for which it was collected.

Third-Party Disclosure

We do not sell, trade, or transfer personal information to external parties. Information may be shared with service providers who assist in operating our website or conducting business, provided they agree to keep this information confidential.

Cookies

Our website uses essential cookies to enable basic functionality. These cookies do not collect personal information and are necessary for the website to function properly. For detailed information about our cookie usage, please refer to our Cookies Policy.

Your Rights

You have the right to request access to personal information we hold about you, request corrections to inaccurate data, or request deletion of your personal information. To exercise these rights, please contact us at [email protected].

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The date of the most recent revision will be indicated at the top of this page.

Contact Information

For questions or concerns regarding this privacy policy or our data practices, please contact us at [email protected].